|
|
1.
Based
on their requirements, ISPs are required to obtain local leads from DOT/MTNL
till VSNL gateway locations at Mumbai, Chennai, Bangalore, Calcutta, New Delhi,
Pune, Ernakulam, Jallundhar and Hyderabad.
2.
ISPs
are also required to duly submit the application form available in ISP booklet
along with License copy and payment (installation, registration and first
quarter installment) to Videsh Sanchar Nigam Ltd.
3.
ISPs
are required to obtain IP addresses from agencies such as APNIC and register
their domain with NCST, Mumbai or Internic. The details of IP addresses
management are provided in this document.
LICENSING
DETAILS (No.845-51/97-VAS)
1. The Registered Indian
Companies can provide Internet Service on a license on non-exclusive basis.
2. General and commercial information
Eligibility
criteria
This invitation is open to any Indian Registered
Company. A Company registered in India under the Companies Act, 1956 will be
eligible to submit proposal. License to run the service will be issued to the
proposed company if found eligible and complies with all the requirements laid
down in the application form. Foreign equity, if any, shall be as per the
Government policy and guidelines from time to time. At present, the foreign
equity is permitted to the extent of 49%.
There is no requirement of the Applicant Company
having any prior experience in information technology or telecommunication
services.
Separate licenses shall be granted to any applicant
company for each service area. For this purpose, the country has been divided
into separate service areas in three categories as mentioned below: -
(i) Category "A" – This covers the
territorial jurisdiction of the Union of India except specified areas that may
be notified to be excluded from time to time.
(ii) Category "B" – Any of the 20
Territorial Telecom Circles, four Metro Telephone Districts of Delhi, Mumbai,
Calcutta or Chennai and four major telephone districts of Ahmedabad, Bangalore,
Hyderabad or Pune are Category ‘B’ Service areas. The four Metro Telephone
Districts (Delhi, Mumbai, Calcutta & Chennai) are not part of any Telecom
Circle, whereas the four major Telephone Districts (Ahmedabad, Bangalore,
Hyderabad & Pune) are part of respective Telecom Circle.
(iii) Category "C" – Any Secondary
Switching Area (SSA) of DOT with geographical boundaries as on 1.4.98, will
form a separate category "C" Service Area with the exception that
each of the four Metro telephone Districts of Delhi, Mumbai, Calcutta &
Chennai and of four major Telephone Districts of Ahmedabad, Bangalore,
Hyderabad & Pune of the DOT/MTNL with geographical boundaries as on 1.4.98,
will form a separate Category ‘B’ service area.
Applicants will be required to submit separate
application for each service area. The ISP will be required to set up his nodes
i.e., Routes/servers within the geographical limits of the service area. An
applicant company may be granted any number of licenses. Also, there shall be
no limit on number of licenses that can be granted in a particular service
area. The leased line subscribers shall be from within the service area.
However, the ISP can offer dial up service from any part of the country.
Existing e-mail and VSAT Service Licensees may also
obtain separate ISP License for any number of the above mentioned service areas
subject to fulfillment of eligibility criteria.
Each proposal shall be valid for a minimum period of
six months from the date of application.
The proposed shall enclose a DEMAND DRAFT for Rs.
5,000/- (Rupees FIVE Thousand only) in favour of Pay & Accounts Officer,
Headquarters, Department of Telecommunications, Sanchar Bhavan, New Delhi-110
001 in respect of each service area, separately with each application towards
processing fee. The processing fee is not refundable.
Separate license will be issued for each service
area proposed, under relevant provisions of Indian Telegraph Act, 1885, Indian
Wireless Telegraphy Act 1933 and TRAI Act 1997 and the licensee shall abide by
the provisions of the said Acts and the rules made thereunder.
Direct interconnectivity between two separately
licensed ISPs shall be permitted. Authorised Public/Government organisations
will be allowed to provide INTERNET Gateway access including international
leased circuits directly without going through VSNL Gateways. Private ISPs are
allowed to provide such International Gateways after obtaining Security
clearance for which the Interface of Private ISPs shall only be with the
Telecom Authority.
The licensee may obtain the transmission link on
lease from DOT, Licensed Basic Service Operators, Railways, State Electricity
Boards, National Power Grid Corporation or any other operator specially
authorised to lease such lines to the ISPs. The licensee may also establish its
own transmission links within its service area for carrying traffic originated
and terminated by his subscribers, provided that such capacities are not
available from any other authorised agencies and subject to permission of
Telecom Authority.
An ISP may provide Internet Service to any VSAT
subscriber (who could be served by a shared hub commercial service provider or
captive private VSAT network), if the VSAT is located within the service area
of the ISP. For this purpose, a direct interconnection of VSAT or VSAT-hub
through leased line obtained from an authorised provider to the ISP’s
node/server shall be permitted only for the flow of Internet traffic. The
existing license for Closed Users Group Domestic 64 KBPS Data Network via INSAT
Satellite Systems does not grant long distance carrier rights to the licensee.
The ISP shall provide to the Telecom Authority a monthly statement of VSAT
subscribers served with their locations and details of leased line
interconnection with the VSAT hub. The VSAT hub, however, need not be located
in the service area of the ISP.
Resources required for interconnecting the
licensee’s network to the network of upstream internet access providers
(DOT/VSNL etc.) or any other service provider licensed by the Authority
including time frame for provision of the same, will be mutually agreed between
the parties concerned. The resources may refer to include but not limited to
physical junctions, PCM derived channels, private wires, leased lines, data
circuits other network elements. The licensee shall apply for and obtain the
network resources from the concerned parties. The tariff of such network is
outside the scope of this license agreement. Licensor will have no obligation
for such resources from other parties.
The LICENSEE shall be responsible for installation,
testing and commissioning of all the equipment to provide the SERVICE including
connectivity to DIAS or GIAS or authorised public/Government Organisations for
delivery of Internet traffic.
The licensee shall provide service within 18 months
from the date of signing of the license agreement. Commissioning of service
will mean providing commercial service to customers.
The validity of license is initially for a period of
fifteen years unless otherwise terminated. If requested by the licensee, the
TELECOM AUTHORITY may grant extension on suitable terms and conditions for a
period of five years or more at a time.
The decision of the TELECOM AUTHORITY shall be final
in this regard.
Private ISPs shall use IP (Internet Protocol) and
shall meet the technical requirements of the Internet Service Providers
(DOT/MTNL/VSNL/other ISPs) to which it is connected. The equipment used by the
Private ISP shall be in conformance with the Interface/Protocol requirements as
applicable of the service provider. Some of the interfaces required are given
below: -
Interface Requirements
(i) Subscriber Dial up Access
(ii) Leased Line Interface
The quality of service over Internet is not established
and defined as yet. As such, the QUALITY OF SERVICE is not being defined for
the time being. However, it may be defined at a later date based on the
experience gained and inputs from the Internet Engineering Task Force (IETF).
Telephony on the Internet is not permitted. The
license will be liable for termination for any violation of this clause of the
License Agreement. The licensee shall also take measures on his own and as and
when directed by the Government at his own cost to bar carriage of Telephone
Traffic over Internet.
Flow of obscene, objectionable, unauthorised or any
other content infringing copy-rights, intellectual property right and
international & domestic Cyber laws in any form over the ISP’s network is
not permitted and the ISP is supposed to take such measures as to prevent it.
Any damages/claim arising out of default on the part of the licensee in this
respect shall be the sole responsibility of the licensee.
It will be the responsibility of the licensee to
obtain IP address, domain name etc. from the competent authority. In case the
IP addresses are taken from the Department of Telecommunications, the same are
non-portable and have to be returned to DOT at the termination of connectivity
contract.
Financial conditions
(i)The Telecom Authority has decided to waive the
License Fee for a period up to 31.10.2003. For those ISPs also who obtain
licenses prior to 01.11.2003, a nominal license fee of One Rupee per annum will
become payable from 01.11.2003.
(ii) For access and other charges including MODEM
charges payable to the DOT/ MTNL/VSNL/other service provider at the prescribed
rates, bills will be raised directly by the DOT/MTNL/VSNL/other service
provider and shall be a matter between the Licensee and such service
provider(s).
Performance
Bank Guarantee (PBG)
A performance bank guarantee of Rs. 2.00 crores for
category ‘A’ Service Area, Rs. 20.00 lakhs for each category ‘B’ Service Area
and Rs. 3.00 lakhs for each category ‘C’ Service Area valid for two years from
any Scheduled Bank in the prescribed form (Schedule ‘D’ of the draft License
Agreement) shall be submitted alongwith the application for each service area.
The licensee will be liable to extend the validity of Performance Bank
Guarantee two months prior to its date of expiry on its own without demand from
the Licensor for a further period of one year on year to year basis. On any
failure to do so, the performance bank guarantee will be encashed without
giving any notice. This is without prejudice to any other action that may be
taken under the terms and conditions of the license.
ISPs will be free to fix their own tariff. The
tariff shall be left open to be decided by market forces. However, the TRAI may
review and fix a tariff at any time during the validity of the license, which
shall be binding on the Licensee.
APPLICATION FORM FOR VSNL GATEWAY INTERNET ACCESS SERVICES (GIAS)
(LEASED LINE FOR LICENSED
ISP’s)
(Please read the information
brochure before filling
The application form and
send it to nearest VSNL Office)
|
For Office use |
|
Billing Code: |
|
Customer Code: |
Videsh Sanchar Nigam Limited
Mumbai/NewDelhi/Chennai/Calcutta/Bangalore/Pune/Ernakulam/Jallundhar
/Hyderabad
Attn:
Customer Relation
Dear Sir,
I/We
wish to enrol myself/ourselves as subscriber of VSNL Gateway Internet Access
Services (GIAS). The necessary particulars are as follows:
1.Name of the applicant:
_____________________________________________________________
2. License Details:
______________________________________________
(Please attach copy
Of the License)
3. Billing Address:
______________________________________________
_____________________________________________________________
Pin Code: _________________
4. Contact Name:
_______________________________________________
Phone No: ________________
Fax No: __________________
E-mail: __________________
1.
ACCOUNT
OPENING INFORMATION
*(Tick appropriate category and line speed)
2.
CATEGORY
A B C
Area of Service provisioning
_____________________________________________________________
SPEED
|
Speed |
Tick (4 ) only one |
|
64 KBPS |
|
|
128 KBPS |
|
|
256 KBPS |
|
|
512 KBPS |
|
|
1 MBPS |
|
|
2 MBPS |
|
IP DETAILS
PREFERRED ROUTING
Static Routing BGP, if BGP provide ANS_________________
IP ADRESSES
_____________________________________________________________
Payment Particulars:
(i) Bankers Cheque/DD No.__________________ Date ________________
(ii) Bank Name/Address: _________________________________________
Note
Internet Service Providers
would have option to pay charges in advance or four equal quarterly
installments.
Internet Service Providers
will be responsible for providing link between their premises and VSNL nearest
gateway as per policy guidelines specified by Govt. of India from time to time.
Leased line applications
should be accompanied with request on letterhead and copy of license.
All Cheques/DDs should be
drawn in favor of ‘Videsh Sanchar Nigam Limited’.
For accounts related
queries, please contact VSNL customer relation.
Technical support is
available from VSNL help desk in all metros.
Broad Terms and Conditions of GIAS Subscription
VSNL shall update Gateway
Internet Access Services (GIAS) without prior intimation to its subscribers.
The subscriber is required
to use Telecom Engineering Centre (TEC), New Delhi approved Interface Equipment
for accessing Gateway Internet Access Services. In case where it is necessary
to pay License Fee to Department of Telecommunications/MTNL for connecting
Modem/other Interface equipment etc. to PSTN, subscriber is required to
complete necessary formalities with local DOT/MTNL office.
All Gateway Internet Nodes
Madras, New Delhi, Calcutta, Mumbai, Bangalore and Pune are interconnected with
high-speed links provided by Department
of Telecommunications. The International connectivity is provided via satellite
from USA to all GIAS Nodes. VSNL would try to maintain these links as reliable
as possible. However, it would own no responsibility in case of interruptions
in the network beyond its reasonable control.
VSNL would try to upgrade
Network capacity so as to provide desired speed of connections to the
subscribers. However the subscriber understands that he would be able to
operate at the desired speed only for 50 % of time.
The subscriber of Gateway
Internet Access Services will be able to resale the Internet Services as per
terms and conditions specified in their License.
The subscriber understands
that interactive voice and fax messaging shall not be permitted on GIAS. The
subscriber undertakes not be involved in selling/promoting Internet
Telephony/Fax etc., which are absolutely prohibited. Upon a breach by
subscriber of this undertaking VSNL shall have the right to terminate this
Agreement without any notice.
The subscriber understands
that the software supplied by VSNL is copyright protected and copying of the
same is liable to attract legal action under copyright Act.
The subscriber is required
to desist from sending unsolicited messaging via Gateway Internet Access
Services.
The subscriber is required
to fully comply the provisions of the Indian Telegraph Act, 1885, and the
Indian Telegraph Rules made thereunder and any amendments or replacements made
thereto from time to time.
The subscriber is required
to ensure that objectionable or obscene messages or communications, which are
inconsistent with the established laws of the country, are not made by him or
any other person using his password.
VSNL may revise the tariff
for Gateway Internet Access Services from time to time at its discretion.
Customer assumes total
responsibility and risk for use of the Gateway Internet Access Services.
Neither VSNL nor its affiliates make any express or implied warranties,
representations or endorsements whatsoever (including without limitation
warranties of title or non-infringement, or the implied warranties of
merchantability or fitness for a particular purpose) with regard to any
merchandise, information or service provided through the Internet, and they
shall not be liable for any cost or damage arising either directly or
indirectly from any such transaction. It is solely customer’s responsibility to
evaluate the accuracy, completeness and usefulness of all opinions, advice,
services and other information, and the quality and merchantability of all
merchandise, provided through the service or in the Internet generally.
Customer understands further
that the Internet contains unedited materials, some of which are sexually
explicit or may be offensive to some people. Customers access such materials at
their own risk. VSNL has no control over and accepts no responsibility
whatsoever for such materials.
The subscriber is required
to ensure that objectionable or obscene messages or communications, which are
inconsistent with the established laws of the country, are not made by him or
any other person on the web server or web space of the subscriber.
The service is provided on
an "AS IS and AVAILABLE" basis without warranties of any kind, either
express or implied, including but not limited to warranties of title,
non-infringement or implied warranties of merchantability of fitness for a
particular purpose.
No advice or information given
by VSNL, its affiliates or their respective employees shall create a warranty.
Neither VSNL nor its affiliates warrants that the service will be interrupted
or error free or that any information, software or other material accessible on
the service is free of viruses, worms, Trojan horses or other harmful
components.
Under no circumstances shall
VSNL, its affiliates or its contractors be liable for any direct, indirect,
incidental, special, punitive or consequential damages that result in any way
from customers, use of or inability to use the service or to access the
Internet or any part thereof, or customers reliance on or use of information,
services or merchandise provided on or through the service, or that result from
mistakes, omissions, interruptions, deletion of files, errors, defects, delays
in operation, or transmission, or any failure of performance.
It would be the
responsibility of subscriber to make advance payment of Gateway Internet Access
Services. VSNL would disconnect the service in case of non-receipt of advance
payment without giving any notice to the subscriber.
While every effort is made
by VSNL to provide highest quality of services to its customers of Gateway
Internet Access Services (Dial – up services, Leased line services and
dedicated dial-up services) the customer acknowledges that the linking, quality
and speed of data transmission of the customer with VSNL network is entirely
dependant on the telephone lines connectivity as may be permitted by MTNL/DoT
systems. Accordingly, VSNL shall in no event be responsible to the customer in
any manner whatsoever for any failure, defect, delay in connectivity or
accidental loss of connectivity of the customer with VSNL network computer or
the deficiency in data transmission between the customer and VSNL network
computers, or for any inconvenience, damage or loss that may be caused to any
one or of any kind arising therefrom.
In the event of any
question, dispute or difference arising out of provisions of Gateway Internet
Access Services, the matter shall be referred to the sole arbitration of the
Chairman and Managing Director, Videsh Sanchar Nigam Limited, Mumbai.
I/WE have carefully read the
terms and conditions of the agreement and technical specifications of Gateway
Internet Access Services and agrees to abide the same.
Signature: _________________
Place:
_________________
Date:
_________________
For office use
Billing Code:
_______________ Customer Code: _______________
Account opening date:
_______________
E-mail Address:
____________________
Customer informed on:
______________
Signature: ________________________
ACKNOWLEDGEMENT
(To
be filled by Applicant)
Name of Applicant:
_____________________________________________
Serial Number:
_______________
(Will be given by Office)
DD/Cheque No:
____________________ Date:
____________________
Amount:
__________________________ DD/Cheque Date: ___________
Note
Please quote above Serial
Number and date while enquiring the status of your application.
Duly Stamped Receipt will be
sent with account opening details.